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How to Pre-Order

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How Pre-order Works image
In order to save time at the airport, Caribbean Airlines makes it possible for you to order your duty free shopping before you travel and have it packed and waiting for you to collect at the airport when you arrive or depart from Piarco International Airport, Trinidad. A Pre Order can be submitted up to six (6) hours prior to arrival or departure, to or from Piarco International Airport only.
Availability & Prices image
image Prices are subject to change
Items are subject to availability
Steps to Pre-Order image
image In the box(es) located on the Pre Order page, please insert the item, size (if applicable) and the quantity of product you wish to purchase
Click "Submit" to place the order. If you would like to amend or cancel your order or if you have questions or concerns when placing your order, please feel free to contact us at + 1 868 669 3000 extension 7548/7545.

Please note that pre-orders must be placed at least six (6) hours prior to departure or arrival. Departure purchases will be available for collection from 3 hours before flight departure time. Arrival purchases will be available at the scheduled arrival time of your flight.
image Collect & Pay: You can collect your purchases at the Caribbean Airlines Duty Free store. When you arrive at the store at the cashiers’ counter, please ask for a Shift Supervisor, who will give you your order ready to be paid.

The point of transaction will occur at the airport and you will be able to collect and pay for your products by simply presenting the shop staff with your boarding pass and passport.
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