Advisory # 4- 2012
Due to the aftermath of Hurricane Sandy in the New York area, Caribbean Airlines Limited (CAL) passengers booked and ticketed to travel during the period October 28, 2012 to November 30, 2012, will be permitted to make changes to their reservations without penalty subject to the following conditions:
- Passengers must already be in possession of a ticket with confirmed reservations issued no later than October 28 2012.
- Booked to travel to/from New York during the period October 28 – November 30, 2012.
- Changes may be made up to December 12, 2012. The original inventory within the relevant cabin is not required; however the PNR must be properly documented.
- CAL will not be responsible for arrangements to/from an alternate airport or for any hotel/overnight expenses incurred.
- Passengers with totally unused tickets who elect not to travel during the specified period may have their tickets placed on hold for future travel on Caribbean Airlines up to one (1) year from the original date of issue. Any difference, including change penalty between the original ticket and the new ticket must be collected.
Trinidad: 1 868 625 7200
Jamaica: 1 888 359 2475
Caribbean toll free: 1 800 744 2225
Caribbean Airlines North America toll free: 1 800 920 4225
Air Jamaica North America toll free: 1 800 523 5585
Callers are asked to be patience as our out call centres are processing an unprecedented number of calls as a result of Hurricane Sandy’s disruption to services and our resumption of services into and out of JFK
Issued By: Revenue Management
November 01, 2012