Caribbean Airlines continues to operate most of its planned schedule including flights to New York. Due to winter storms across the eastern seaboard of the United States, flights to and from New York continue to experience delays and cancellations as JFK International Airport Authorities are restricting operations into and out of that airport until they are able to operate at full capacity.

Caribbean Airlines is trying to ensure that customers who have been inconvenienced over the last two days are rebooked onto subsequent flights. In this regard, and to assist in the recovery process, Caribbean Airlines will consolidate its operations on a wet lease wide body aircraft. The Caribbean Airlines Call Centre will be informing customers from the following disrupted flights: BW 522 of 27 December 2010; BW424 of 27 December 2010; and BW522 scheduled for 29 December 2010 and the returning customers out of New York, that they will be re-booked on the wet lease flight.

For our valued customers affected by the winter storms in the United States, there will be no fees for changing their date of travel or re-booking tickets for the affected period.

The storm, which dumped 20 inches of snow in Central Park Sunday, was New York City's sixth-worst since record-keeping began in 1869. Although the winter storm produced blinding snow and wreaked havoc from the Carolinas to Maine, Caribbean Airlines remains committed to ensuring that our customers are transported to their destinations, despite the operational challenges being faced due to weather.

We urge customers to continue to refer to our website www.caribbean-airlines.com and log onto the FLIGHT STATUS section for the most recent information on their flights. Customers can also dial the corresponding number for their region for information on Arrivals and Departures, and press option "1" to access the service:

USA & Canada: +1 800 920 4225
Caribbean & Guyana: +1 800 744 2225
St Maarten: +1 800 920 4225 or +599 546 7660
Trinidad and Tobago & Suriname: +1 868 625 7200
Caracas: + 58 0800 100 2163
UK: + 44 845 362 4225

This service is available 24/7.