REDEEMING REWARDS MILES
 
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Redeeming Rewards for Travel

Travel Rewards are available for free round-trip travel to the 19 destinations served by Caribbean Airlines, within the Caribbean, South America, North America and London, England (subject to availability).

See 7th Heaven Rewards Redemption Charts for details.

7th Heaven Redemption Form

Upgrade Rewards
A member may travel in Business Class with the purchase of an economy ticket (at B, M, K, or Y fare level) subject to the availability of the seat type and the members’ miles balance. Cabin upgrade requests must be made at least 72 hours in advance of travel date by calling the 7th Heaven Rewards Service Centre.  Any requests made less than 72 hours in advance will not be processed.

REDEEMING 7th Heaven REWARDS
Contact the 7th Heaven Rewards service centre to book all rewards travel. Members must notify the agent that they will be using 7th Heaven rewards miles for a flight operated by Caribbean Airlines. Members should have their 7th Heaven Rewards account numbers available.  Agents will book the reservation and arrange to have the ticket issued at the nearest 7th Heaven Rewards ticket office or send an E-ticket if members furnish a credit card at the time of booking. E-rewards by telephone are not currently available if taxes and fees are paid for using a JMD currency credit card. These tickets must be redeemed at any Caribbean Airlines ticket office.


Printable 3rd Party Authorization Form



Restricted Travel Dates:
- Blackout dates do not apply
- Confirmation is subject to space availability as rewards seats are capacity controlled

Expedited Rewards TICKET Issue
- Expedite fees will be charged for tickets issued less than 14 days prior to departure
- Expedite fees are payable by cash or major credit card when the rewards tickets are issued
- Expedite fees are subject to government taxes where applicable

    International  Intra-Caribbean
Reward required 8-14 days before travel date:
Reward required 4-7 days before travel date:
Reward required 1-3 days before travel date:
Reward required same day of travel
 25
 35
 50
 50
 25
 25
 25
 25
 

NEW CHANGE OF RESERVATIONS PENALTY
Effective 01st January, 2012, the following Date Change Penalties will apply.

TRAVEL ZONE APPLICABLE PENALTY
INTRA-CARIBBEAN USD 50.00
BETWEEN THE CARIBBEAN AND SOUTH AMERICA USD 50.00
BETWEEN JAMAICA AND FLORIDA USD50.00
BETWEEN THE CARIBBEAN AND NORTH AMERICA USD 100.00
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