Sponsorship Overview

Caribbean Airlines sponsors a wide variety of initiatives such as youth and education, culture & arts, conferences and trade shows, sports, and charitable non-profit organisations, which reflect and nurture our core brand values throughout our network.

At all events Caribbean Airlines requires brand placement of our approved logo accompanied by an image of our aircraft, along with a specific promotional opportunities on TV, Radio, newspapers, social media and direct mail.

Guidelines for submission

All requests must be submitted by completing the online sponsorship form at least 12 weeks in advance of the start date of the promotional period of the event or the start of the programme.

All proposals are reviewed within 3 weeks of your submission date.

FAQs

Q. Are tickets valid throughout the year?
A. No, the policy is that tickets are during off peak period and not in peak. Examples of Peak will be Christmas, Carnival, Easter, Summer.

Q. How do you submit a sponsorship request?
A. Interested persons are required to complete the online sponsorship form.

Q. Why is this Information needed?
A.  The sponsorship form highlights the areas of interest that is needed to assist us with the review process.

Q. How Far In Advance Do I Need To Submit A Proposal?
A. We require twelve weeks from the date of your event or activity to fully evaluate your request. You can submit a proposal with less than eight weeks’ notice, but note that it will most likely be declined.

Q. How Long Does It Take For You To Review My Proposal?
A. We typically review proposals within three weeks.

Q. Can I Re-submit My Proposal?
A.  Any proposal that was previously declined will not be further reviewed.

Q. How do I know that my form was received?
A. Before submitting the completed request form, we recommend you print your submission for your records. Simply click on the Print page button on the request form. When you are ready to submit, complete the code and then click the Submit request button. Once you have submitted your request you will be unable to retrieve your request and make any changes. You will see a message on your screen confirming that we have received your application. Upon submission, an e-mail message confirming receipt will be sent to you within 30 minutes. Caribbean Airlines will communicate with you once a decision has been made. Due to the large numbers of requests that we receive daily, we are unable to confirm receipt of individual requests or provide status updates by telephone.

 

 
 
Monday – Friday 8:00am – 4:30pm
 
  Caribbean, Canada & USA +1 800 523 5585
        Jamaica +1 888 359 2475
 
 
 
 
  Antigua  
  Airport: VC Bird International
  Kilometers from Capital:

8

  Transport: Taxi, bus
  Reservations & Information: + 1 800 744 2225
  Airport Ticket Office: VC Bird International Airport
  Hours: Mon – Fri 8:00am - 4:00pm.
Closed weekends and P/Holidays
  Baggage: + 1 268 480 5705 Monday-Sunday 6:00am -10:00pm
  Flight Information:

+ 1 800 744 2225

 
 
  Barbados  
  Airport: Grantley Adams
  Kilometers from Capital: 18
  Transport: Taxi
  Reservations & Information: + 1 800 744 2225
  City Ticket Office: Sunjet House, Independence Square,
Fairchild St, Bridgetown
  Hours: Mon-Fri 8:00am-4:00pm
Closed weekends and P/Holidays
  Airport Ticket Office: 6:00am – 10:00am & 11:00am - 7:00pm Daily
  Flight Information:

+ 1 800 744 2225

  Baggage: + 1 246 428 1650/1 or
+ 1 246 428 7101 ext. 4628
 
 
  Belgium/Luxemburg  
  Reservations & Information: + 32(0) 27 12 05 87
  Ticket Office: AVIAREPS BVBA,
Jan Emiel Mommaertslaan 16 B,
1831 Diegem,
Belgium
  Fax:

+ 32 (0) 2-7 25 83 92

 
 
  Caracas  
  Airport: Caracas Maiquetía International Airport (Simón Bolívar)
  Terminal: International terminal
  Kilometers from Capital: 26
  Transport: Taxi, subway, bus
  Reservations & Information: + 58 212 762.4389/ 762.0231,
+ 58 212 761 4478
  City Ticket Office: Boulevard Sabana Grande, Edificio Galerías Bolívar – Torre A – Piso 1 – Of. 11-A, Caracas
  Hours: Mon - Fri 8:30am - 12:30pm & 2:00pm - 5:00pm.
Sat & Sun closed.
  Baggage:

+ 58 212 355.2880

 
 
  France  
  Reservations & Information: + 33 (0) 1 53 43 53 98
  Ticket Office: 11 Rue Auber 75009 PARIS
  Fax:

+ 33 (0) 1 53 43 79 19

 
 
  Ft. Lauderdale  
  Airport: Ft Lauderdale/Hollywood International
  Terminal: 4
  Kilometers from Capital: 5
  Transport: Taxi, coach
  Reservations & Information: + 1 800 920 4225
  Airport Ticket Office: Ticket Office: Ft. Lauderdale-Hollywood International Airport, Terminal 4, 300 Terminal Drive,
Fort Lauderdale, Florida 33315 (situated at Departures Level 2nd Floor)
  Hours: Daily 7:00am – 6:30pm
  Baggage:

+ 1 954 359 4487

  Flight Information: + 1 800 920 4225
 
 
  Germany  
  Reservations & Information: + 49 1805 40 85 85 77 or
+ 49 6105 20 60 74
  Ticket Office: AVIAREPS AG, Aviareps AG,
Kaiserstrasse 77,60329 Frankfurt/Main
 
 
  Grenada  
  Airport: Maurice Bishop International
  Kilometers from Capital: 11
  Transport: Taxi, bus
  Reservations & Information: + 1 800 744 2225
  Airport Ticket Office: Maurice Bishop International Airport
  Hours: Open three (3) hours prior to flight schedule departure times daily
  Baggage: + 1 473 439 0681/2
  Flight Information: + 1 800 744 2225
 
 
  Guyana  
  Reservations & Information: + 1 800 744 2225
  Ticket Office: #91-92 Avenue of the Republic and Regent Street, Georgetown
  Hours:

Mon- Fri 8:00am – 3:30pm, Sat 8:30am – 12:00p.m.

  Baggage:

+ 592 261 2202

 
 
  India  
  Ticket Office: STIC Travels Pvt. Ltd
Corporate Office 2nd Floor, Cyber Green Building Tower C, DLF Phase III, Gurgaon, Haryana 122002, India
  Telephone: + 91 124 459 5300
  Fax: + 91 124 411 4196
  Hours of operation: Mon - Fri 9:30am - 5:45pm, Sat 9:30am - 2:00pm
 
 
  Jamaica (Kingston)  
  Airport: Norman Manley
  Kilometers from Capital: 18
  Transport: Taxi, bus
  Reservations & Information: Jamaica (International calls) + 1 800 523 5585
Jamaica (Local calls) + 1 888 359 2475
  City Ticket Office: #7 Trafalgar Road, Kingston 5, New Kingston
  Hours: Mon-Fri 7:30am-5:30pm . Saturdays 10:00am - 4:00pm. Closed Sundays and P/Holidays
  Airport Ticket Office: Norman Manley Airport Counter #1
  Hours: 3:30am-8:00pm Daily
  Baggage: + 1 876 924 8500
  Flight Information: + 1 800 744 2225
 
 
  Jamaica (Montego Bay)  
  Airport: Sangster International Airport, Montego Bay
  Kilometers from Capital: 3
  Transport: Taxi, bus
  Hours: 7:00am - 5:30pm Daily
 
 
  London – UK  
  Reservations & Information: + 44 207 644 8845
+ 44 845 362 4225
 

Ticket Office:

Caribbean Airlines, c/o AviaCircle,
28-29 The Quadrant Business Centre,
135 Salusbury Road, London NW6 6RJ
Underground: Queens Park or Brodesbury Park

 

Hours of Business:

Monday-Friday 9:00am-6:00pm

 
 
  London – Gatwick Airport UK  
  Information (Flight Days and after-hour Emergencies only): + 44 129 350 7182
 

Ticket Office:

C/O Skybreak
Zone D - North Terminal
Gatwick Airport, London RH6 0NP

 

Hours of Business:

Daily 6:00am-10:00pm

 
 
  Miami  
  Airport: Miami International
  Terminal: Not applicable
  Kilometers from Capital: 14
  Transport: Taxi, coach
  Reservations & Information : + 1 800 920 4225
  Airport Ticket Office: Miami International Airport, South Terminal “J”, 4200 NW 21 Street, Miami, Florida 33126 (situated at Departures Level 2nd Floor)
  Hours: Daily 11:00am - 3:00pm
  Baggage: + 1 305 869 3795
  Flight Information: + 1 800 920 4225
 
 
  Nassau  
  Airport: Lynden Pindling International Airport
  Terminal: Concourse 2
  Kilometers from Capital: 16
  Transport: Taxi
  Reservations & Information : + 1 242 377 3300 (local)
  Airport Ticket Office: Terminal A-East Departure
  Hours: Flight days – Sunday Monday Thursday 11:30am – 4:00pm
Non-flight days – Tuesday Wednesday Friday 11:30am – 3:00pm
  Baggage: + 1 242 377 7035 ext 255
Daily 9:00am - 5:00pm
  Flight Information: + 1 242 377 3300 (local)
 
 
  New York  
  Airport: John F Kennedy
  Terminal: 4
  Kilometers from Capital: 24
  Transport: Taxi, coach, subway
  Reservations & Information : + 1 800 920 4225
  Airport Ticket Office: JFK Terminal 4, JFK Departure Level (4th Floor)
  Hours: 24hours a day 7 days a week (Priority for service given to customers travelling on departing flights)
  Baggage: + 1 718 360 8930
  Flight Information: + 1 800 920 4225
 
 
  Orlando  
  Airport: Orlando International Airport
  Terminal: North Terminal
  Reservations & Information : + 1 800 920 4225
  Airport Ticket Office: North Terminal, Level 3, A Side
  Hours: Monday and Friday: 12:45pm to 3:30pm
Tuesday and Thursday: 1:30pm to 4:15pm
 
 
  Scandinavia  
  Reservations & Information: + 46 (0)8-545 259 30
  Ticket Office: AVIAREPS AB, Riddargatan 17,
114 57 Stockholm, Sweden
  Fax:

+ 46(0)8 241888

 
 
  St. Lucia (Castries)  
  Airport: George F. L. Charles International Airport
  Kilometers from Capital: 1.25
  Transport: Taxi
  Reservations & Information:

+ 1 800 744 2225

  Airport Ticket Office: George F. L. Charles International Airport
  Hours: Daily 10:00am - 4:00pm
  Baggage: + 1 758 452 2789
  Flight Information: + 1 800 744 2225
 
 
  St. Maarten  
  Airport: Princess Juliana
  Kilometers from Capital: 14
  Transport: Taxi
  Reservations & Information:

+ 1 721 546 7660/7661 (local)

  Airport Ticket Office: Princess Juliana International Airport
  Hours: Mon-Sat 9:00am – 4:00pm
P/Holidays 9:00am – 12:00pm
Closed on Sundays
  Baggage: + 1 721 546 7663/7660
  Flight Information: + 1 721 546 7660
 
 
  Suriname  
  Reservations & Information: + 597 52 0034/0035 (local) or
+ 868 625 7200
  Ticket Office: Paramaribo Express, N.V. Wagenwegstraat 36, Paramaribo
  Fax:

+ 597 32 5437

  Hours: Mon-Fri 8:00am - 4:00pm
  Baggage + 597 325 437/+ 597 866 7838
 
 
  Sweden  
  Reservations & Information: + 46 8 545 259 51
  Ticket Office: AVIAREPS AB, Riddargatan 17, 114 57 Stockholm Fax: + 46 8 241 888
 
 
  Switzerland  
  Reservations & Information: + 41 44 286 99 27
  Ticket Office: Airline Center, Badenerstrasse 15, 8004 Zurich
  Fax:

+ 41 44 286 99 28

 
 
  The Netherlands  
  Reservations & Information: + 31 (0)20-6 55 11 79
  Ticket Office: AVIAREPS BV, Beechavenue 104, 1119 PP Schiphol, The Netherlands
  Fax:

+ 31(0)20-6 23 01 51

 
 
  Tobago  
  Airport: ANR Robinson International
  Kilometers from Capital: 8
  Transport: Taxi, bus, ferry
  Reservations & Information: + 1 868 660 7200 (local)
  Airport Ticket Office:

ANR Robinson International Airport

Opening Hours 5.45am to 9.45pm DAILY

  Baggage: + 1 868 631 8023 or
+ 1 868 639 0595
  Flight Information: + 1 868 669 3000
+ 1 868 639 8741/2
 
 
  Toronto  
  Airport: Lester B. Pearson
  Terminal: 3
  Kilometers from Capital: 27
  Transport: Taxi, coach, www.torontoairportexpress.com
  Reservations & Information: + 1 800 920 4225
  Airport Ticket Office: Caribbean Airlines, Terminal 3-departure level (curb-side post # 35) - Check-in counters 422 & 423
  Opening Hours:

Mondays & Saturdays:  2.30 p.m. – 5.30 p.m. &
                                     8.30 p.m. - 11.00 p.m.
Tuesdays & Thursdays -  8.30 p.m. - 11.00 p.m.
Wednesdays:  11.30 a.m. – 5.00 p.m.
                      8.30 p.m. - 11.00 p.m.
Fridays:  11.30 a.m. – 2.30 p.m.
               8.30 p.m. - 11.00 p.m.
Sundays:  11.30 a.m.- 2.30 p.m.
                8.30 p.m. - 11.00 p.m.

  Baggage: + 1 905 672 9991
  Flight Information: + 1 800 920 4225
 
 
  Trinidad - Head Office  
  Airport: Piarco
  Kilometers from Capital: 26
  Transport: Taxi, bus, water taxi, ferry
  Reservations & Information: + 1 868 625 7200
  Hours: Mon – Fri 7am – 7pm and
Sat & Sun 8am – 6pm (T&T local time)
  City Ticket Office: *Nicholas Towers, Independence Square,
Port of Spain
  Hours: Mon – Fri 8am – 4pm, Sat 9am – 1pm
  City Ticket Office: *Carlton Centre, San Fernando
  Hours: Mon – Fri 8am – 4.00, Sat 8am – 12noon.
Closed Sundays and Public Holidays.
  Airport Ticket Office: Piarco International Airport, Counters 1&2
  Hours: Daily 4.15am – 7pm
  Ticket Office (Piarco): Caribbean Airlines Head Office, Golden Grove Road, Piarco
  Hours: Mon – Fri 8am – 4pm
  Baggage: + 1 868 669 3000
  Flight Information: + 1 868 669 3000
 
 
 

Ticket refunds (follow up only)

Requests for ticket refunds should be directed to the place where you purchased your ticket for e.g. if you made your booking at the Call Centre or a Travel Agent your ticket refund should be initiated by that party.

 
To follow up on the status of a ticket refund that has already been initiated please contact:
  Monday – Friday 8.00a.m – 4.00p.m
  Saturday, Sunday & Public Holidays      Closed
  Tel:

+ 1 868 669 3000 Ext 2411/2415

 
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