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Customer Care
Reservations
The most convenient way to make your reservation and purchase your electronic tickets is via Caribbean eTicket or by contacting our Call Centre.
Our Reservation Agents are trained to offer you the lowest available fare for the date and times you specify. Please note that conditions may apply to your fare.
Travel Agents are our global industry partners who can assist you in making reservations on Caribbean Airlines. They are responsible for advising customers of all conditions attached to travel itineraries inclusive of fare rules and of changes in schedule prior to departure.
Important: If you are unable to travel on your scheduled departure date it is of utmost importance that you contact our Call Centre or your Travel Agent to cancel your booking and make alternative arrangements in order to protect your return travel. A "No Show" for your departure flight will result in the cancellation of your entire itinerary. It is also very important to provide accurate and detailed contact information when making your bookings. This enables the airline and/ or your travel agent to be able to contact you in the event of schedule changes or payment processing errors.
